Products

Call Centre Module

Some of the features contained in this module:


	Manage your client calls for all your needs: MasterKey allows you to set up a Call Centre for a variety of purposes, from receiving inquires from new clients to logging complaints from existing tenants. Our software is easy to learn, and quick to set up.

Automatic Client Distribution: Automatically distribute your leads evenly and fairly among your Sales Agents when they contact your Call Centre, saving you the politics and hassle of managing leads.

Simple interface for Call Centre employees: With a tried and proven Call Centre interface, your phone operators will be able to learn and start receiving calls with just a half hour training session. Have your phone operators cross trained for any type of Call Centre, giving you versatility in your management of staff.


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